I can't log in to my account
Check that you're using the same method you signed up with — email and password, magic link, or Google — because they're separate ways in even on the same email address. If you've forgotten the password, you can reset it from the sign-in screen.
The most frequent cause isn't the password: it's having signed up with Google and then trying to get in with a password, or the other way round.
Check the method
If you signed up with Google, sign in with Google. If you signed up with an email and password, use those. The email address can be the same and they're still separate ways in.
Forgotten password
There's a link to reset it on the sign-in screen. An email arrives with the instructions — if it doesn't show up, see I didn't get the email.
If nothing works
Write to hola@ophira.mx from your account email and we'll help you get back in.