I didn't get the sign-in or invitation email
It's almost always in spam or in the promotions tab. Check there first, search your mailbox for "OPHIRA", and confirm there's no typo in the address. If it hasn't shown up in ten minutes, request it again or write to hola@ophira.mx.
Sign-in emails arrive within seconds. If you don't see it, check in this order.
- Spam or junk. This is by far the most common case.
- The "Promotions" tab, if you use Gmail.
- Search for "OPHIRA" across your whole mailbox, not just the inbox.
- Check the address. One letter off and the email went somewhere else.
If it still doesn't show up
Wait a few minutes and request it again: the previous link stops working as soon as you ask for a new one, so always use the most recent.
If ten minutes have passed and there's still nothing, write to hola@ophira.mx. A person answers.