Troubleshooting
What to do if something won’t load, an email never arrives or you can’t log in.
I didn't get the sign-in or invitation email
It's almost always in spam or in the promotions tab. Check there first, search your mailbox for "OPHIRA", and confirm there's no typo in the address. If it hasn't shown up in ten minutes, request it again or write to hola@ophira.mx.
I can't log in to my account
Check that you're using the same method you signed up with — email and password, magic link, or Google — because they're separate ways in even on the same email address. If you've forgotten the password, you can reset it from the sign-in screen.