Help CenterYour account and your partner’s access

How do I delete my account and my data?

Write to hola@ophira.mx from your account email and we delete it for you. We handle it ourselves to avoid accidental deletions. It's permanent: your space goes, with the budget, the guests, the tasks and the moodboard.

It's your information and you can take it or delete it whenever you want. There's no retention process to sit through and nobody is going to talk you out of it.

How to ask

Write to hola@ophira.mx from the email address on your account, and we delete it. The Settings screen has a "Danger zone" section with the same address.

Deletion isn't a button in the app on purpose: it's irreversible, and a single mis-tap would take a wedding's worth of work with it. A person on the team confirms it's really you and really what you want.

What gets deleted

Your whole space: budget, expenses and payments, guest list, tasks, seating and moodboard.

Before you delete

If it's useful to keep the guest list or the budget, export them first. Once the account is deleted there's no way to get them back.

Your rights

Deleting your account is one of the ARCO rights that Mexican data-protection law gives you, and asking in writing is how we exercise it. The detail is in the Privacy Policy.

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Didn’t answer your question?

Write to us and someone on the team will answer.

Email hola@ophira.mx